Empowering Questions

Sometimes the question is more important than the answer. How can we discern what questions to ask? . . . → Read More: Empowering Questions

Recognizing Stages of Conflict and Knowing When to Call for Help

Is this dispute something you can work through yourselves, something a mediator can help with, or do you need to call law enforcement? This article discussing stages of conflict and intervention strategies appropriate for each stage will help you decide. . . . → Read More: Recognizing Stages of Conflict and Knowing When to Call for Help

Scapegoating: A Case of Misplaced Blame, Part III

Feel a compelling need to tell the truth? If you do, maybe it’s time to let someone else take a turn. . . . → Read More: Scapegoating: A Case of Misplaced Blame, Part III

Scapegoating: A Case of Misplaced Blame, Part II

More explanation of scapegoating as experienced in family units, extended families, businesses, and churches . . . → Read More: Scapegoating: A Case of Misplaced Blame, Part II

Scapegoating in Conflict Resolution, Part I

When we are confronted with a problem that has no easy or obvious solution, it’s tempting to scapegoat rather than address the true causes. Here is a personal story that illustrates the basic idea of scapegoating and shows why it’s not a good method of conflict resolution. . . . → Read More: Scapegoating in Conflict Resolution, Part I

Cross Cultural Negotiation

The platinum rule: treat me as I’d want to be treated, not how you’d want to treat me . . . → Read More: Cross Cultural Negotiation

10 Things We Can Do to Contribute to Internal, Interpersonal, and Organizational Peace

Ten tips taken from nonviolent communication (also known as NVC or compassionate communication) … . . . → Read More: 10 Things We Can Do to Contribute to Internal, Interpersonal, and Organizational Peace

Protected: Balance of Power in Family Mediation

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Trauma Healing: The Snail Model

The snail model of trauma healing offers a way to break through from hate to hope . . . → Read More: Trauma Healing: The Snail Model

Nonviolent Communication Illustrated

A video modeling speech that communicates disagreement without attacking the other person . . . → Read More: Nonviolent Communication Illustrated